ABOUT AUTHOR
Fierce Loyalty: Cracking the Code to Customer Devotion
Be present. Be fully present.
Shawn has over three decades of experience in leadership and management, sales and marketing, program development, and consulting services. His deep knowledge and robust experience inspires others to become leaders through personal effectiveness and execution.
Shawn served for several years as FranklinCovey’s Executive Vice President, where he had responsibility for all of FranklinCovey’s direct operations. He also led the company’s Execution, Speed of Trust, Customer Loyalty, and Sales Performance Practices. He is the author or co-author of several books, including The Ultimate Competitive Advantage and Talent Unleashed.
KEYNOTE
Embrace the proven principles of Fierce Loyalty.
SHAWN MOON
Shawn has over three decades of experience in leadership and management, sales and marketing, program development, and consulting services. He led the company’s Execution, Speed of Trust, Customer Loyalty, and Sales Performance Practices and is the author or co-author of several books, including The Ultimate Competitive Advantage and Talent Unleashed.
Shawn has over three decades of experience in leadership and management, sales and marketing, program development, and consulting services.
His deep knowledge and robust experience inspires others to become leaders through personal effectiveness and execution.
Moon served as FranklinCovey’s Executive Vice President, where he had responsibility for all of FranklinCovey’s director operations, including the company’s North American operations, UK, Japan, Australia offices, as well as the U.S. Government Services group. He also led the company’s Execution, Speed of Trust, Customer Loyalty, and Sales Performance Practices. He is the author or co-author of several books, including The Ultimate Competitive Advantage and Talent Unleashed.
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Fierce Loyalty: Cracking the Code to Customer Devotion
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